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Law of Consumer Protection with E-Commerce by D P Mittal – Edition 2024

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Law of Consumer Protection with E-Commerce by D P Mittal – Edition 2024

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Chapter Content
1 Is an introductory chapter dealing with historical development of the law of consumer protection and explaining the scope and scheme of the Consumer Protection Act, 2019.
2 Explains the meaning of “consumer”, “goods” and “ services”.
3 Deals with Central Consumer Protection Authority established to promote, protect and enforce the rights of consumers; its duties and functions.
4 Deals restrictive trade practices of inflicting unjustified costs or restrictions by manipulating prices or conditions, resale price maintenance, tying arrangements, etc.; practices anti- competitive in nature.
5 Deals with unfair trade practices of misleading statement, false representation, fraudulent misrepresentation, etc.y
6 Deals with misleading advertisement, endorsement, sponsorship, and comparative advertisement disparaging goods of another person, etc.
7 Deals with the concept of passing off.
8 Deals with concept of product liability; the strict liability of a product manufacturer, service provider or seller to compensate a consumer for any harm or injury caused by a defective good or deficient service.
9 Deals with establishment of District, State and National Commissions for redressal of grievances, their jurisdiction, functions and powers.
10 Explains the meaning of compensation, damages and their assessment.
11 Deals with the mechanism of mediation for resolving differences and the appointment and role of mediator.
12 and 13 Deals with concept respectively of e- commerce and direct selling.
14 Deals with penalties and prosecution, cognizance and compounding of offence.
15 Deals with quashing of prosecution proceedings by the High Court under section 482 of the Cr PC.
16 Deals with protection of action in good faith.
17 Deals with interpretative principles.